Terms and Conditions

  1. Dempsey & Baxter, LLC is a privately owned business created under the laws of Pennsylvania. We are not affiliated with any government agency and we can assure your privacy in all transactions.
  2. Returns - You may return any certified coins you order from us within 10 days of receipt for a full refund. Coins must be in their original holders and must be returned in the same undamaged condition they were sent. Any agreements for a final sale void this return policy. To receive a full refund, you must return your order to DBRC, registered mail with insurance via the U.S. Postal Service. Coins removed from their holder are NON-RETURNABLE. Return shipping fees are non-refundable. We do not reimburse return postage fees unless the return is due to an error on our part.
  3. "Bulk" raw categories such as Cull Dollars, AU Dollars, etc, are non-returnable. Sales of all bulk raw coins are final. Due to market fluctuations, Pre-33 Gold is non-returnable.
  4. Grading Authenticity - All grades and descriptions of rare coins are our opinions, or are the opinions of PCGS, NGC, or ANACS. Our opinions are not facts or guarantees and are based on our interpretations at the time of our acquiring the coin. SilverDollars.com uses American Numismatic Association grading standards. PCGS, NGC, and ANACS are all recognized in the coin industry for their non-biased expertise. Each company guarantees grade and authenticity. We do not guarantee that coins from one independent grading service will achieve the same grade at a competing independent grading service. Every coin we sell is guaranteed to be authentic.
  5. Shipping - Most orders are shipped within 48 hours of approval. Bulk categories such as cull dollars, Au Peace Dollars, etc. usually ship in 5 to 7 days due to processing time. Personal or business checks will require a 10 day waiting period to allow the check to clear before shipping. Because of an increase in fraudulent cashiers checks and money orders, payments made this way will also require a 10 day hold before shipping. All orders will be shipped to the address attached to the payment source.  Will not ship to a different address than is associated with the payment source. All coins will be shipped via the U.S. Postal Service. We are not responsible for lost or damaged packages.
  6. Privacy Policy - We do not sell or offer any of our general client information to any entity, public or private. All personal information is held in the highest confidence.